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Taxi tips and guides
Plain advice for passengers on finding and booking a local taxi, and practical guides for taxi firms.
All articles
8 articles
Passengers
Why book through a local firm's app
Some local taxi firms have their own booking apps. Here is what an app can do for you, how to find the right one and when a phone call still makes sense.
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Does a small taxi firm need its own app?
A booking app can help a small firm, but it is not the right first step for everyone. How to weigh it up, what to look for and how to get passengers using it.
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Getting home safely late at night
Simple steps for a safer taxi home after a late shift or a night out. Plan ahead, book with a licensed firm and check the car before you get in.
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Wheelchair accessible taxis: what to ask
Not every accessible taxi suits every wheelchair. These are the questions worth asking before you book, so the right vehicle turns up.
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How local taxi firms can win more bookings online
Practical steps for small taxi firms. A complete listing, a Google Business Profile, a clear website, honest reviews, accurate hours and a phone that gets answered.
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An airport taxi checklist
What to tell the firm, what to ask about the fare and how to make the pick-up go smoothly, for journeys to and from the airport.
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Passengers
Taxi or private hire? The difference in Great Britain
In England, Scotland and Wales, hackney carriages and private hire vehicles are licensed and booked differently. Here is what that means when you need a ride.
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How to find a licensed local taxi
A plain guide to finding a local taxi firm, checking that the firm, driver and vehicle are licensed, and what to look for when your car arrives.
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