Executive cars

Executive car services are pre-booked private hire journeys, usually in a higher specification saloon or similar vehicle, for business travel, client pick-ups, formal events and special occasions. As with any private hire booking, the car cannot be hailed in the street and must be booked through the firm.

What counts as executive varies from firm to firm, so ask what vehicle you will get rather than assuming. Useful questions are the make and type of car, how many passengers and bags it takes, and whether the driver wears a uniform or is happy to hold a name board at an arrival point.

Businesses often want to set up an account with a firm for regular journeys, so ask whether invoicing, a booking reference or a regular driver is available. For airport and station pick-ups, give the flight or train number so the driver can allow for delays.

Be clear about timing. For meetings and events, agree the pick-up time, the route and any waiting time in advance, and ask whether the quote covers parking, tolls and waiting. If you need to cancel or change the booking, ask what the firm's terms are before you confirm.

Whichever firm you choose, check it is licensed by the local council, and that the vehicle and driver carry the matching licences and display them as required.